{"id":1071,"date":"2021-04-29T16:14:23","date_gmt":"2021-04-29T16:14:23","guid":{"rendered":"http:\/\/wptf.themepul.com\/restly\/?page_id=1071"},"modified":"2023-07-01T10:35:15","modified_gmt":"2023-07-01T10:35:15","slug":"crm","status":"publish","type":"page","link":"https:\/\/smallbizcorp.com\/services\/crm\/","title":{"rendered":"Customer Relationship Management (CRM)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1071\" class=\"elementor elementor-1071\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e59b064 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e59b064\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82cc365\" data-id=\"82cc365\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a76239 elementor-widget elementor-widget-heading\" data-id=\"6a76239\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">What is a CRM System?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40db7b0 elementor-widget elementor-widget-text-editor\" data-id=\"40db7b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>A Customer Relationship Management (CRM) system is a software system used for managing a company\u2019s relationships and interactions with their customers and potential customers.<\/p><p>CRMs helps organisations streamline processes, build customer relationships, increase sales, improve customer service and overall increase profitability.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6a52c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a6a52c6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-258c726\" data-id=\"258c726\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48598c9 elementor-widget elementor-widget-restly_title\" data-id=\"48598c9\" data-element_type=\"widget\" data-widget_type=\"restly_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-section-title-wrapper\">\r\n            <div class=\"restly-section-title\">\r\n                <h6 class=\"restly-section-stitle\"><span>How CRMs Benefit Businesses<\/span><\/h6>                <h2 class=\"restly-section-title\">A CRM system can benefit your business in the following ways:<\/h2>\r\n            <\/div>\r\n        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ed50e elementor-widget elementor-widget-accordion\" data-id=\"f0ed50e\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"bi bi-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"bi bi-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Improved customer relationships<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2521\">A CRM system helps you keep track of all customer interactions, including past purchases, inquiries, and complaints. This information can be used to provide personalised service and improve customer satisfaction.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"bi bi-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"bi bi-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Increased sales<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2522\"><p>CRM systems can help you identify sales opportunities and track leads through the sales process. This can result in more closed deals and increased revenue.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"bi bi-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"bi bi-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Enhanced marketing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2523\"><p>A CRM system can help you segment your customer base and target specific groups with personalised marketing campaigns. This can lead to higher response rates and increased sales.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2524\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2524\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"bi bi-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"bi bi-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Improved collaboration<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2524\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2524\">A CRM system can help your sales, marketing, and customer service teams work together more efficiently by sharing information and collaborating on customer issues.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2525\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2525\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"bi bi-arrow-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"bi bi-arrow-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Improved customer service<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2525\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2525\"><p>A CRM system can help you track customer issues and complaints, allowing you to address them quickly and effectively, improving overall customer satisfaction.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb9acb elementor-widget elementor-widget-text-editor\" data-id=\"5fb9acb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Overall, a good CRM system can help you streamline your business processes, improve customer relationships and increase profitability.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a6701b\" data-id=\"0a6701b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d7d92b elementor-widget elementor-widget-image\" data-id=\"8d7d92b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2133\" height=\"2560\" src=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-scaled.jpg\" class=\"attachment-full size-full wp-image-7301\" alt=\"\" srcset=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-scaled.jpg 2133w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-250x300.jpg 250w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-853x1024.jpg 853w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-768x922.jpg 768w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-1280x1536.jpg 1280w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-benefits-1707x2048.jpg 1707w\" sizes=\"(max-width: 2133px) 100vw, 2133px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-953c8b6 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"953c8b6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a5b4700\" data-id=\"a5b4700\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad418fd animated-slow elementor-invisible elementor-widget elementor-widget-restly_about\" data-id=\"ad418fd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"restly_about.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-about-wrapper\">\r\n            <div class=\"restly-about-content text-left\">\r\n                                <h2 class=\"restly-about-stitle\"><span>What types of Businesses use a CRM system?<\/span><\/h6>\r\n                                <h2 class=\"restly-about-title\">CRM systems can be used by a wide range of businesses, including:<\/h2>\r\n                <div class=\"restly-about-dec\">\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6764cca animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6764cca\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1857\" height=\"2560\" src=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-scaled.jpg\" class=\"attachment-full size-full wp-image-7302\" alt=\"\" srcset=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-scaled.jpg 1857w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-218x300.jpg 218w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-743x1024.jpg 743w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-768x1059.jpg 768w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-1114x1536.jpg 1114w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/crm-system-types-1486x2048.jpg 1486w\" sizes=\"(max-width: 1857px) 100vw, 1857px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f4e43c0\" data-id=\"f4e43c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-901c499 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"901c499\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c3409df\" data-id=\"c3409df\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b0a81b animated-slow elementor-invisible elementor-widget elementor-widget-service_box\" data-id=\"8b0a81b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"service_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-service-box-wrapper\">\r\n                        <div class=\"restly-service-two-box service-style-5 tran-04\">\r\n                                <div class=\"restly-service-two-contents tran-04 service-two-left\">\r\n                    <div class=\"restly-service-two-icon tran-04\">\r\n                                                    <div class=\"service-img-icon\">\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                    <div class=\"service-two-content tran-04\">\r\n                        <h3 class=\"service-two-title tran-04\">Small businesses<\/h3>\r\n                        <div class=\"service-two-dec tran-04\">\r\n                            <p>CRM systems are used by SMEs to manage customer information, sales leads, and marketing campaigns.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7d883d animated-slow elementor-invisible elementor-widget elementor-widget-service_box\" data-id=\"a7d883d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"service_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-service-box-wrapper\">\r\n                        <div class=\"restly-service-two-box service-style-5 tran-04\">\r\n                                <div class=\"restly-service-two-contents tran-04 service-two-left\">\r\n                    <div class=\"restly-service-two-icon tran-04\">\r\n                                                    <div class=\"service-img-icon\">\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                    <div class=\"service-two-content tran-04\">\r\n                        <h3 class=\"service-two-title tran-04\">Mid-sized businesses<\/h3>\r\n                        <div class=\"service-two-dec tran-04\">\r\n                            <p>CRM systems are used to manage customer relationships, sales pipelines, and customer service interactions.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02bec85 animated-slow elementor-invisible elementor-widget elementor-widget-service_box\" data-id=\"02bec85\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"service_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-service-box-wrapper\">\r\n                        <div class=\"restly-service-two-box service-style-5 tran-04\">\r\n                                <div class=\"restly-service-two-contents tran-04 service-two-left\">\r\n                    <div class=\"restly-service-two-icon tran-04\">\r\n                                                    <div class=\"service-img-icon\">\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                    <div class=\"service-two-content tran-04\">\r\n                        <h3 class=\"service-two-title tran-04\">Large enterprises<\/h3>\r\n                        <div class=\"service-two-dec tran-04\">\r\n                            <p>CRM systems used to manage complex sales and marketing processes, customer interactions across multiple channels, and customer data analytics.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c634342 animated-slow elementor-invisible elementor-widget elementor-widget-service_box\" data-id=\"c634342\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"service_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-service-box-wrapper\">\r\n                        <div class=\"restly-service-two-box service-style-5 tran-04\">\r\n                                <div class=\"restly-service-two-contents tran-04 service-two-left\">\r\n                    <div class=\"restly-service-two-icon tran-04\">\r\n                                                    <div class=\"service-img-icon\">\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                    <div class=\"service-two-content tran-04\">\r\n                        <h3 class=\"service-two-title tran-04\">E-commerce businesses<\/h3>\r\n                        <div class=\"service-two-dec tran-04\">\r\n                            <p>CRM systems used to manage customer orders, track customer behaviour and personalise the shopping experience.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5fc235 animated-slow elementor-invisible elementor-widget elementor-widget-service_box\" data-id=\"a5fc235\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"service_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-service-box-wrapper\">\r\n                        <div class=\"restly-service-two-box service-style-5 tran-04\">\r\n                                <div class=\"restly-service-two-contents tran-04 service-two-left\">\r\n                    <div class=\"restly-service-two-icon tran-04\">\r\n                                                    <div class=\"service-img-icon\">\r\n                                                            <\/div>\r\n                                            <\/div>\r\n                    <div class=\"service-two-content tran-04\">\r\n                        <h3 class=\"service-two-title tran-04\">Service-based businesses<\/h3>\r\n                        <div class=\"service-two-dec tran-04\">\r\n                            <p>Service-based businesses such as consultancy firms, solicitors and healthcare providers can use also CRM systems to manage their customer relationships, appointments and overall service delivery.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c62dd animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b9c62dd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In general, any business seeking to improve its customer relationships, streamline its sales and marketing processes and increase profitability can benefit from using a CRM system.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53d9939 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53d9939\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a6b4a8\" data-id=\"0a6b4a8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9bf024 elementor-widget elementor-widget-restly_about\" data-id=\"f9bf024\" data-element_type=\"widget\" data-widget_type=\"restly_about.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-about-wrapper\">\r\n            <div class=\"restly-about-content text-left\">\r\n                                <h2 class=\"restly-about-stitle\"><span><\/span><\/h6>\r\n                                <h2 class=\"restly-about-title\">Key CRM Statistics<\/h2>\r\n                <div class=\"restly-about-dec\">\r\n                    <ul>\n \t<li>CRM software is now the biggest software market in the world.<\/li>\n \t<li>65% of companies start using a CRM within their first five years in business.<\/li>\n \t<li>22% of businesses switch to a new CRM because their current platform is too difficult to use.<\/li>\n \t<li>20% of companies say ease of use is the most important factor when purchasing CRM software.<\/li>\n \t<li>57% of businesses perceive CRM platforms as the most valuable software.<\/li>\n \t<li>13% is the forecast annual market growth year on year from 2022 to 2030.<\/li>\n \t<li>66% of businesses switch to a new CRM because their current platform lacks the features they need.<\/li>\n<li>40% of businesses say that getting a response from prospects is their number one challenge in sales.<\/li>\n<li>28% of businesses switch to a new CRM because their current platform is no longer supported.<\/li>\n<li>14% of companies say price is the most important factor when purchasing CRM software.<\/li>\n<li>13% of companies say that investing in a CRM platform is one of their top sales priorities.<\/li>\n<li>13% of businesses switch to a new CRM because their current platform doesn\u2019t support the size of their business.<\/li>\n<\/ul>                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4a1dc71\" data-id=\"4a1dc71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e525f0 elementor-widget elementor-widget-image\" data-id=\"9e525f0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/online-transactions-businessman-touching-fingerprint-scan-provides-security-interface-payment-shopping-banking-cloud-computing-network-connection-virtual-screen.jpg\" class=\"attachment-full size-full wp-image-7251\" alt=\"\" srcset=\"https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/online-transactions-businessman-touching-fingerprint-scan-provides-security-interface-payment-shopping-banking-cloud-computing-network-connection-virtual-screen.jpg 1000w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/online-transactions-businessman-touching-fingerprint-scan-provides-security-interface-payment-shopping-banking-cloud-computing-network-connection-virtual-screen-200x300.jpg 200w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/online-transactions-businessman-touching-fingerprint-scan-provides-security-interface-payment-shopping-banking-cloud-computing-network-connection-virtual-screen-683x1024.jpg 683w, https:\/\/smallbizcorp.com\/wp-content\/uploads\/2023\/06\/online-transactions-businessman-touching-fingerprint-scan-provides-security-interface-payment-shopping-banking-cloud-computing-network-connection-virtual-screen-768x1152.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4beb60 elementor-widget elementor-widget-restly_dot_shape\" data-id=\"d4beb60\" data-element_type=\"widget\" data-widget_type=\"restly_dot_shape.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"dot-shapes shape_dots dot-animate shapeanimation\"><\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67b842f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67b842f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4169aae\" data-id=\"4169aae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-70c818a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70c818a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb22839\" data-id=\"fb22839\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2f8f8f elementor-widget elementor-widget-restly_title\" data-id=\"f2f8f8f\" data-element_type=\"widget\" data-widget_type=\"restly_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-section-title-wrapper\">\r\n            <div class=\"restly-section-title\">\r\n                <h6 class=\"restly-section-stitle\"><span>Get in touch with SDC today to find out how a CRM system can benefit your company. Simply complete the quick enquiry form below and one of our Consultants will you contact you ASAP. Alternatively call us now on 0333 339 6650 to speak directly with a Consultant.<\/span><\/h6>                <h2 class=\"restly-section-title\"><\/h2>\r\n            <\/div>\r\n        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0363821 elementor-widget elementor-widget-shortcode\" data-id=\"0363821\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2367-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/1071#wpcf7-f2367-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2367\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2367-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) {\n  location = 'https:\/\/smallbizcorp.com\/thank-you\/';\n}, false );\n<\/script>\n<div class=\"restly-home-form\">\n    <div class=\"row\">\n        <div class=\"col-12 col-md-6\">\n            <div class=\"restly-home-form-input restly-input name\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"companyname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company Name*\" value=\"\" type=\"text\" name=\"companyname\" \/><\/span>\n            <\/div>\n        <\/div>\n       <div class=\"col-12 col-md-6\">\n            <div class=\"restly-home-form-input restly-input name\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"contactname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contact Name*\" value=\"\" type=\"text\" name=\"contactname\" \/><\/span>\n            <\/div>\n        <\/div>\n        <div class=\"col-12 col-md-6\">\n            <div class=\"restly-home-form-input restly-input email\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"youremail\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"youremail\" \/><\/span>\n            <\/div>\n        <\/div>\n        <div class=\"col-12 col-md-6\">\n            <div class=\"restly-home-form-input restly-input phone\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"yourphone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"tel\" name=\"yourphone\" \/><\/span>\n            <\/div>\n        <\/div>\n        <div class=\"col-12 col-md-12\">\n            <div class=\"restly-home-form-input restly-input interested_list\">\n            <label for=\"interested_in\">I am interested in: (hold Ctrl to select multiple options)<\/label>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"interested\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required interested_in\" id=\"interested_in\" aria-required=\"true\" aria-invalid=\"false\" multiple=\"multiple\" name=\"interested[]\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"CRM\">CRM<\/option><option value=\"Web Design\">Web Design<\/option><option value=\"Digital Marketing\">Digital Marketing<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Health &amp; Safety\">Health &amp; Safety<\/option><option value=\"Accountancy\">Accountancy<\/option><\/select><\/span>\n            <\/div>\n        <\/div>\n        <div class=\"col-12 col-md-12\">\n            <div class=\"restly-home-input restly-input message\">\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"10\" rows=\"2\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"message\"><\/textarea><\/span>\n            <\/div>\n            <div class=\"restly-message-btn\">\n            <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send Message\" \/>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55b0634\" data-id=\"55b0634\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27c2d2e elementor-widget elementor-widget-restly_contact_info\" data-id=\"27c2d2e\" data-element_type=\"widget\" data-widget_type=\"restly_contact_info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"restly-contact-info-warpper\">\r\n            <div class=\"restly-contact-info\">\r\n                <h5 class=\"contact-info-title\">How can SBC Help with your CRM Needs?<\/h5>                <div class=\"restly-contact-info-items\">\r\n                                        <div class=\"restly-cinfo d-flex align-items-center\">\r\n                        <div class=\"restly-cinfo-icon\">\r\n                            <i class=\"fas fa-phone-alt\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"restly-cinfo-dec\">\r\n                            <span>Call Us<\/span>\r\n                            <p>0333 339 6650<\/p>                        <\/div>\r\n                    <\/div>\r\n                                        <div class=\"restly-cinfo d-flex align-items-center\">\r\n                        <div class=\"restly-cinfo-icon\">\r\n                            <i class=\"far fa-envelope\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"restly-cinfo-dec\">\r\n                            <span>Write to us<\/span>\r\n                            <p>hello@sbcorp.co.uk<\/p>                        <\/div>\r\n                    <\/div>\r\n                                        <div class=\"restly-cinfo d-flex align-items-center\">\r\n                        <div class=\"restly-cinfo-icon\">\r\n                            <i class=\"fas fa-clock\"><\/i>\r\n                        <\/div>\r\n                        <div class=\"restly-cinfo-dec\">\r\n                            <span>Office hours<\/span>\r\n                            <p>Mon-Fri 9:00 - 5:30<\/p>                        <\/div>\r\n                    <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is a CRM System? A Customer Relationship Management (CRM) system is a software system used for managing a company\u2019s relationships and interactions with their customers and potential customers. CRMs helps organisations streamline processes, build customer relationships, increase sales, improve customer service and overall increase profitability. How CRMs Benefit Businesses A CRM system can benefit [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1015,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-template.php","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/pages\/1071"}],"collection":[{"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/comments?post=1071"}],"version-history":[{"count":105,"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/pages\/1071\/revisions"}],"predecessor-version":[{"id":7613,"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/pages\/1071\/revisions\/7613"}],"up":[{"embeddable":true,"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/pages\/1015"}],"wp:attachment":[{"href":"https:\/\/smallbizcorp.com\/wp-json\/wp\/v2\/media?parent=1071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}